Effective Date: 17/11/2024
Welcome
to Mera Digipay. By using our website or mobile application, you agree to these Terms and Conditions.
Please read them carefully before proceeding.
1. Acceptance of Terms
By
accessing or using our Service, you agree to be bound by these Terms. If you do
not agree, you may not use our Service. We may update these Terms periodically,
and your continued use of the Service after changes constitutes acceptance of
the revised terms.
2. Services Provided
We offer
the following services:
- Mobile recharge for various
telecom operators.
- Domestic money transfer
services.
- Payment of utility bills,
including electricity, water, internet, and gas.
The
availability of services may vary based on your location and service provider.
3. User Responsibilities
As a user
of our Service, you agree to:
- Provide accurate and
complete information during registration or use of the Service.
- Maintain the confidentiality
of your account credentials.
- Not use the Service for any
illegal or unauthorized purposes.
4. Payments and Fees
- All transactions must be
paid for in full at the time of processing.
- Service fees or convenience
charges may apply and will be clearly stated before completing any
transaction.
- We do not store any credit/debit
card details. All payments are processed through secure third-party
gateways.
5. Refund and Cancellation Policy
- Recharge and Bill Payments: Once a recharge or bill
payment is successfully processed, it cannot be canceled or refunded.
- Money Transfers: Money transfers cannot be
reversed once initiated. Please ensure recipient details are accurate
before confirming a transaction.
- Refunds for failed or incomplete transactions will be processed within 3 working Days
- In case of a server failure on the Mera Digipay company’s end, the refund process may take up to 180 days to complete.
6. Limitations and Liabilities
We strive
to provide uninterrupted and error-free Service. However, we are not liable
for:
- Delays or interruptions
caused by third-party service providers.
- Incorrect details entered by
the user resulting in failed or misdirected transactions.
- Losses or damages arising
from unauthorized account access due to user negligence.
7. Intellectual Property
All
content, trademarks, logos, and software on the website are owned by us or
licensed to us. Unauthorized use of our intellectual property is prohibited.
8. Privacy Policy
Your
personal information is governed by our Privacy Policy. By using our Service,
you consent to the collection, use, and sharing of your data as described
therein.
9. Prohibited Activities
You may
not:
- Attempt to hack, disrupt, or
interfere with the Service.
- Use the Service for money
laundering or any fraudulent activity.
- Impersonate any person or
entity.
10. Termination of Service
We
reserve the right to suspend or terminate your access to the Service if you
breach these Terms or engage in fraudulent or unlawful activities.
11. Governing Law
These
Terms and Conditions are governed by the laws of India. Any disputes will be
resolved in the courts of Chandausi.
12. Contact Us
For any questions or concerns regarding these Terms, you can contact us at:
Email: pradipkumarp669@gmail.com
Phone: +91 9318397950
Address: ukhred rod dihuli Mainpuri Uttar Pradesh
By using Egbillpay, you confirm that you have read, understood, and agreed to these Terms
and Conditions.